[InterMine Dev] runtime error

Joel Richardson Joel.Richardson at jax.org
Tue Jul 15 15:48:39 BST 2014

Hi devs,

>From time to time, MouseMine gets into a state where users are unable to create lists or log in. The error log says:

java.lang.RuntimeException: Unable to load user profileat org.intermine.api.profile.TagManager.getUserProfile(TagManager.java:626)at org.intermine.api.profile.TagManager.checkUserExists(TagManager.java:93)at org.intermine.api.profile.TagManager.getTags(TagManager.java:386)at org.intermine.api.template.TemplateManager.getTemplatesWithTag(TemplateManager.java:381)at org.intermine.api.template.TemplateManager.getTemplatesWithTag(TemplateManager.java:363)at org.intermine.api.template.TemplateManager.getConversionTemplates(TemplateManager.java:347)at org.intermine.web.struts.ConvertBagController.execute(ConvertBagController.java:65)at

Restarting tomcat seems to clear the problem.
Any ideas what might be going on?


Joel E. Richardson, Ph.D.
Sr. Research Scientist
Mouse Genome Informatics
The Jackson Laboratory
600 Main Street
Bar Harbor, Maine 04609
joel.richardson at jax.org

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